Privacy Policy

1. Introduction

Stylo Tailor ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

Personal Information

• Name, email address, and phone number (for account creation)
• Business information (business name, address, if provided)
• Payment information (processed securely through third-party providers)

Business Data

• Customer information you add to the app
• Order details and measurements
• Images and media you upload

Automatically Collected Information

• Device information (model, operating system)
• Usage data and analytics
• Crash reports and error logs

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent activities
• Personalize and improve your experience with AI-powered features

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: With third-party vendors who assist in providing our services (cloud hosting, payment processing, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms (PASETO tokens)
• Regular security audits and updates
• Access controls and employee training

6. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Data portability (export your data)
• Opt-out of marketing communications

8. Third-Party Services

Our app may integrate with third-party services:

• Firebase: For authentication and analytics
• Cloudinary: For media storage
• Paystack: For payment processing

Please review the privacy policies of these services for their data handling practices.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: stylotailor@gmail.com
Phone: +233549490581
Address: Accra, Ghana